FAQ

Q: OMG, everything looks so yummy! Are they edible?

A: These miniatures are models/toys and should not be eaten or given to children aged 12 and below just in case they swallow it since they do look like real sweets! These models are strictly for adult collectors only. Everything is professionally made to the highest level in quality so you know you are getting a good product.

Q: Since it is not real food, what are they exactly?

A:  They are PVC based clay models made from polymer clay from Germany and Japan. I also use quality professional modelling accessories from Japan, Europe and USA. They are strong, durable and can last a lifetime (if kept as display model)! Just handle with love.

Q: How to care for my miniatures?

A: Miniatures made from polymer clay have to be handled with care. Do not expose to sunlight for prolonged periods of time or the colour can fade (just like plastic).
It is waterproof but try not to get it wet. Since miniatures can have tiny details, please note that it is fragile and can break. If you break your miniatures, you can re-attach again easily with PVA glue.
The plastic component in the polymer clay can react with certain plastics. Make sure you do not leave a polymer clay model on a plastic surface for too long.
If you still want to lay your miniatures in a plastic display for a prolonged period of time, line it with paper so the miniature doesn't touch the surface directly.

Q: Is everything made out of polymer clay?

A: For more bulky models in 1:3 scale, air dry clay from Germany or Japan is used. Resin models and gelatine models are made from a water simulator from the UK. There are specific items that need additional Tamiya and Padico modelling tools.

Q: Can the models be used to craft deco-den / cabochon on my iPhone or Nintendo DS case?

A: Of course you can! These models are made to look extra realistic so you will have an extra cute deco-den. They are fake sweets that you can customise yourself. Use it for any sweets deco project. I would recommend 1:4 scale models (from the 1:3 scale menu) for decoden.

Q: How can I commission the items shown on this website?

A: Please fill up the Order Form that you can find on the website menu or click here. You can also send me a direct message on our social media channels. Tell me which item(s) you are interested in and any specific customisation that you would like. Everything is made to order which gives you the freedom and creativity of having it any way you like it. You will have your one of a kind piece to collect!

Q: How do I pay for an order?

A: After you submit the order form, I will send an email with details of the estimated time of delivery and total price of the order (with break-down costing). If you are happy with this, you will be given a Paypal invoice. After payment has been made, I will proceed with the order. Currently returns are not accepted. We only use recycled packaging to help reduce waste.

Q: Can you send an invoice in US Dollar Currency or Japanese Yen?

A: Yes, please request that you would like to be billed in US Dollars $ or Japanese Yen ‎¥‎.

Q: Why do I need to choose the scale/size?

A: It depends on what you want them for. If you have a standard/traditional 1/12 dollhouse (including Sylvanian Families, Petite Blythe dolls, Picco Neemo dolls) - you would order the food in 1:12 scale. If you are catering food for your fashion dolls (standard play-scale size such as Barbie, Sindy, Blythe, Momoko, Azone Pureneemo 1/6, Mamachapp, Licca and Pullip) you would order the food in 1:6 scale. Dolls come in various sizes so you can opt for the scale that fits it best. I try to make my items true to scale so you won't be disappointed!

Q: What is the size of the models in the menu?

A: They are 1:6 (a.k.a Playscale) scale unless specified

Q: What else can I use these for?

A: It's up to you and your imagination. You can use it as a prop for a claymation / stop-motion animation project or you can use it in your diorama. Every item has beautiful and realistic detail that will add that special magic in your project.

Q: How long does it take for my order to be made and delivered?

A: I will email to you an estimated time of delivery as soon as I receive an order request. Everything is hand-molded, hand-shaped and hand-painted with a lot of detailing so it can take up to 2 days to make 1 item. It can also take up to 24 hours to cure an item with special gloss finishing. I usually dispatch the item immediately after it has been made (applicable to working weekdays).

Q: Do you ship internationally?

A: Yes I do.

Q: How much is the shipping cost?

A:  I only charge for shipping but I can only give you a shipping estimate according to the order. These models are usually not heavy/bulky and will be shipped using Royal Mail 2nd class post (within UK) and standard international airmail small packet post. For bigger orders, it will be sent via recorded/registered delivery.

Q: Can I buy ready made models?

A: You can buy limited edition Littlest Sweet Shop sets at http://tinyfrockshop.com on a fixed (discounted) price. Tiny Frock Shop is a company in America which sells accessories for 1/6th scale dolls. 

Q: How are the commission pieces priced?

A: The prices listed on the menu is a guideline. It is based on the amount of time and effort required to produce each item. Other factors include the use of additional materials such as liquid clay (for sauce and dessert toppings), professional modelling materials from Tamiya / Padico and any time consuming techniques such as texturising (detailing an ice-cream surface, cake surface). All of the items that are made to order is not mass produced to ensure top quality and a uniqueness like no other.

Q: Can I buy Littlest Sweet Shop accessories (not miniature toys)?

A: You can shop our range of accessories exclusively through our online store at https://www.etsy.com/shop/littlestsweetshopUK

Q: What if I want you to make something that is not on the website?

A: I believe anything is possible! Send me a direct query at nadia.michaux(at)gmail.com

Q: Do you conduct workshops/classes?

A: I am available to conduct workshops anywhere in the world. Send me a direct query at nadia.michaux(at)gmail.com to get a quote.